Elevate your merchandising career to the next level.

Intensive virtual training for the modern merchandiser.

The Diploma of Retail Merchandise Management (SIRR50317) is an online nationally recognised course developed to set the Australian standard for Retail Buyers and Merchandise Planners. Upskill with like-minded individuals in engaging one-day workshops taught over 13 months and be guided by top merchandising specialists... all from the comfort of your home.

Get certified and learn best practice for key areas of the product life cycle that the best retail buyers and merchandise planners in Australia know.


Join the league and step up your own merchandising career

Live instructor-led virtual classes

Learn from merchandising specialists

Attend class from anywhere

Access exclusive templates and tools

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This course has been developed by the ARA Retail Institute - the leading training organisation specialising in quality retail qualifications, skills workshops and resources.

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Full Course Fee



Government subsided fees for eligible students in Victoria.



Government subsidised training for eligible students in NSW.


Introduction to the course work and discussions relating to expectations, assessment submission, assessment grading and outcomes. Course administration.

 27 OCT 2020 

Analyse post trade information to draw insights and conclusions. Learn retail mathematics to make recommendations for improved merchandise performance.

 9 FEB 2021 

Undertake merchandise financial planning at the category and subcategory level for a retail organisation. Review merchandise plans and product categories.

 13 APR 2021 

Learn to negotiate, evaluate and formalise agreements with suppliers. Develop skills to determine supplier suitability and establish agreed terms of supply.

 6 JUL 2021 

Plan buying trips for the purpose of sourcing new product, materials or suppliers. Develop trip  itinerary, key activities and identify product opportunities.

 31 AUG 2021 

Research and critically evaluate factors impacting merchandise strategy and evaluate its effectiveness to develop a profitable merchandise strategy.

 17 NOV 2020 

Develop skills and knowledge to understand how financial decisions are made in the merchandise function and the implications of the merchandise function.

 9 MAR 2021 

Develop a commercially viable range of retail merchandise that reflects an established merchandise category financial plan and merchandise strategy.

 11 MAY 2021 

Develop a merchandise promotional plan that supports merchandise performance. Schedule promotional activities that align to a merchandise strategy.

 3 AUG 2021 

Plan the development of new retail products. Learn to generate product ideas suitable for a defined marketplace and prepare a design brief for production.

 28 SEP 2021 

Develop skills to review quality and compliance standards, ensure products meet requirements and take action to address quality and compliance issues.

 26 OCT 2021 

Analyse and evaluate trends in ecommerce to develop an effective ecommerce strategy. Develop digital content across digital platforms for the online sale of products or services.

 23 NOV 2021 

Retail Buying: The Essentials Complete Course 

$1,530 +GST  (save $270)

Frequently Asked Questions

About Delivery

What long does each workshop go for?

Each workshop runs from 9:30am - 4:30pm.

What software do I need on my computer?

All you need is an internet browser (we recommend Chrome). Each workshop is delivered through Zoom webinar and you are not required to have your own Zoom account.

What hardware do I need on my computer?

You will need a webcam and a microsoft to participate, along with a good internet and keyboard/mouse. I request that each student turn on their webcams to build better engagement with the facilitator and other students.

How is the course delivered?

The course is delivered completely online through Zoom webinar.

What happens when I miss a class?

If you miss a class due to illness, you will be able to reschedule into the next workshop of the same topic.

If you miss a class due to another reason, unfortunately you will forfeit the class. You may re-book yourself into the next workshop at a discounted cost.

Do I get a certificate for completing a course?

On completion of each workshop or complete course, you will receive a certificate of participation.

Is there homework or assessments to complete the course?

There are no assessments or homework to complete.

Is the course nationally-recognised?

This is not an accredited course and therefore, not nationally-recognised. If you would like to complete the accredited version of this, please see: Diploma of Retail Merchandise Management SIRR50317 (http://bit.ly/DiplomaRMM)

Can I get credit for the workshop attended towards the full Diploma?

Unfortunately, you won’t be able to get credit towards the full Diploma. There are administrative and compliance processes for accreditation which would not be completed for these online workshops. These online workshops are designed to be quick and easy to complete.

About Merchandising

What is a Merchandise Planner?

Merchandise Planners deliver compelling and profitable customer offers that drives the merchandise strategy through business-trend analysis, optimising inventory and profit outcomes. Key functions include

  • Accountability for business planning and alignment of category and store planning, ensuring the most commercial decisions are made to maximise sales and gross margin intake
  • Working alongside the Brand Director/General Managers and Buying

What is a Retail Buyer?

Retail Buyers are responsible for identifying and constructing balanced product ranges which are consistent with the brand strategy in order to maximise commercial opportunities and deliver optimum profit and growth. Tasks usually include:

  • Developing and delivering product strategies for each brand/category portfolio which direct links to the company’s overall strategy and relevant customer segments
  • Managing complete range selection, order placement and financial performance of the business, including budgets and pricing.

How were these workshops developed?

The workshops have been derived from the accredited Diploma of Retail Merchandise Management – a course developed by the Australian Retailers Association for retail buyers and merchandise planners. The Diploma aims to set best practice standards for merchandising and encompasses all elements including setting merchandise strategy, analysing post-trade sales, developing merchandise and category financial plans, developing product ranges, conducting efficient buying trips, promoting products and so much much.

The online workshops on this page follow the exact curriculum without the need for assessments and homework – perfect for the busy individual.

About In-House Training

What is in-house training?

In-house training is when you engage us to deliver a workshop to a group of people (i.e. training for your team). Talk to us about a group discount.

How many team members can participate in a workshop?

We recommend 10 participants.

Do you do group discounts?

Yes we do. Email us at training@retail.org.au so we can find out more about your training needs to offer a more competitive quote.

Can you conduct the training in my shop/venue (face-to-face)?

In-house training will also be conducted at your venue of choice once social distancing restrictions are lifted. If you don’t have a training venue, let us know and we can organise one (cost will be paid for by the customer).

Can you customise the material to suit my business?

Yes, customisation is one the best ways to ensure training is relevant to your team. Customisation can include imbedding your strategies, setting projects specific to your business and others. Customisation will be an additional cost. Email us at training@retail.org.au so we can find out more about your training needs.



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ARA Retail Institute

Level 1, 112 Wellington Parade, East Melbourne VIC 3002

1300 368 041

RTO Code: 4049

Attributions: Video by cottonbro from Pexels