diploma of retail merchandise management

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DESIGNED FOR RETAIL BUYERS AND MERCHANDISE PLANNERS

Flexible Learning

UPSKILL DURING YOUR DOWNTIME

Continue to professionally develop your skills even while you work from home!

The Diploma of Retail Merchandise Management is the qualification for retail buyers and merchandise planners in Australia. Learn the essential skills for the complete product lifecycle process including developing merchandise strategies, analysing post-trade sales, developing category and merchandise financial plans, product development, product promotion, conducting efficient buying trips and much, much more.

Studying this qualification has never been easier. Our new flex learning mode means that our highly engaging workshops are delivered via a live instructor-led webinar. You’ll get to be constantly engaged with your facilitator, your peers and best of all, you can do it from anywhere in the world.

Money back guarantee

If you’re holding back on enrolling because you don’t think that you can fit the Diploma into your busy lifestyle, never fear. We’re committed to making sure you have the best experience and outcomes with this course and offer you a money-back guarantee on all unattended workshops. That’s absolutely zero risk to you.

ENROL TODAY AND

SAVE $300

*Discount cannot be used for government subsidied places

What is flex delivery?

Flex delivery is the combination of online instructor-led training and face-to-face workshops. We understand the need for you to be working from home from a period of time and we don’t want you to miss out on developing your skills.

from anywhere

learn

your time working from home

MAXIMISE

 training delivered in real-time

quality

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What is a Retail Buyer?

What is a Merchandise Planner?

Retail Buyers are responsible for identifying and constructing balanced product ranges which are consistent with the brand strategy in order to maximise commercial opportunities and deliver optimum profit and growth. Tasks usually include:

  • Developing and delivering product strategies for each brand/category portfolio which direct links to the company’s overall strategy and relevant customer segments

  • Managing complete range selection, order placement and financial performance of the business, including budgets and pricing.

Merchandise Planners deliver compelling and profitable customer offers that drives the merchandise strategy through business-trend analysis, optimising inventory and profit outcomes. Key functions include:

  • Accountability for business planning and alignment of category and store planning, ensuring the most commercial decisions are made to maximise sales and gross margin intake

  • Working alongside the Brand Director/General Managers and Buying

fill in your details below to download our

info kit today!

DATES

VICTORIA
19 February 2020 - 31 March 2021

Intake closes soon
Level 1, 112 Wellington Parade
East Melbourne, Victoria 3002

NEW SOUTH WALES
7 April 2020 – 15 June 2021

Intake closes 1 April 2020
Regus, Level 12, 1 Pacific Hwy
North Sydney, NSW 2060

QUEENSLAND
6 April  2020 - 31 May 2021

Intake closes 1 April 2020
Brisbane, QLD, 4000

courses

DEVELOP A MERCHANDISE

STRATEGY

SIRRMRM002

A merchandise strategy specifically relates to what we sell, the products we present and propose to
customers whether in a bricks and mortar context, pure-play online, or omnichannel.

 

Key learnings:
• Analyse the operating environment
• Develop a merchandise strategy
• Review a merchandise strategy

DEVELOP A

CATEGORY FINANCIAL PLAN

SIRRMRM005

Developing category financial plans are the core activity of merchandising planning. We discuss the retail equation which connects stock, sales, markdowns and purchases.

 

Key learnings:
• Determining category planning requirements
• Developing category financial plans
• Developing range plans​

• Reacting to trade

DEVELOP A MERCHANDISE PROMOTIONAL PLAN SIRRMRM008

Make informed business decisions by evaluating promotion activity against performance indicators and ensuring promotional activity is effective or make improvements for future promotions.

 

Key learnings:
• Determine promotional requirements • Develop a promotional plan

• Monitor and review merchandise promotional activity

MANAGE MERCHANDISE QUALITY & COMPLIANCE SIRRMRM011

The final critical step in the buying lifecycle and product managers require the ability to review quality and compliance standards, ensuring products meet requirements.

Key learnings:
• Establish merchandise quality and compliance standards
• Assess merchandise quality and compliance
• Source and evaluate merchandise quality

• Develop strategy for non-compliance

CONDUCT A POST TRADE ANALYSIS

SIRRMRM003

Post-trade analysis is that critical step of teasing apart the merchandise performance so planners are in a well-informed position to make sensible and logical planning decisions.

Key learnings:

• Collecting post-seasonal data

• Analysing what happened

• Analysing what could have happened

PLAN A MERCHANDISE PRODUCT RANGE

SIRRMRM006

Merchandise planning uses financial information based on history and targets in terms of product mix, target costs, profitability, balance of range and space allocation. This becomes the buyer’s sourcing strategy

 

Key learnings:
• Determine range requirements

• Generate options for merchandise range

• Buy merchandise

• Plan merchandise range sourcing 

PLAN MERCHANDISE BUYING TRIPS

SIRRMRM009

Buying trips are an essential activity of all retailers, irrespective of what form the trip takes. Step through each component to planning and executing a successful and informative buying trip.

 

Key learnings:
• Planning a buying trip
• Understanding a buying trip
• Report on a buying trip

• Evaluate on a buying trip

DEVELOP AN

E-COMMERCE STRATEGY

SIRKMKT006

Having a robust e-commerce strategy is the most practical way to plan for the future. Analyse and evaluate e-commerce trends to develop an effective e-commerce strategy for the online sale of products or services.

 

Key learnings:

• Develop an e-commerce strategy

• Planning content strategy across digital     platforms

• Evaluate performance against budgets

DEVELOP A MERCHANDISE FINANCIAL PLAN SIRRMRM004

Possess the knowledge that underpins how financial decisions are made in your business and the implications of the merchandise function on the
overall profitability and performance.

Key learnings:

• Review business financial information
• Developing a merchandise financial plan
• Review and re-plan merchandise financial plan

NEGOTIATE AND ESTABLISH A SUPPLY ARRANGEMENT

SIRRMRM007

Retailing is built on the principle of buying something for one price and selling it for a higher price. At the heart of that simple process is the supply chain bringing in a steady flow of product.

 

Key learnings:
• Selection and evaluation process • Negotiation with suppliers

• Formalising contracts 

• Monitoring supplier performance

PLAN PRODUCT DEVELOPMENT

SIRRMRM010

Innovation and planning are key when undergoing the product development phase. The ability to generate product ideas suitable for a defined marketing place and finally preparing a design brief for production.

 

Key learnings:
• Researching product development       opportunities
• Develop product concepts
• Plan produce development and review performance

CLICK THE BUTTON BELOW TO DOWNLOAD THE INFO KIT NOW

COURSEWORK REQUIREMENTS

Pre-Course Homework:

Students are expected to gather relevant information for analysis prior to the workshop.

Online Assessments:

Students are expected to complete assessments and projects through the ARA’s online learning management system.

eligibility

2 years of experience in a similar role or exposure to the buying or planning function.

COURSE DIFFICULTY

| Intermediate |

DELIVERY

METHODS

Accredited:

Classroom training and assessments with a nationally recognised certificate upon
completion. A public course with participants from different businesses.

(11 monthly workshops and 2 catch up sessions over 13 months )
 

1 Day Professional Development:

Full day
classroom training with no assessment. Open to
public courses or in-house courses.

(11 monthly workshops and 2 catch up sessions over 13 months )
 

CONTACT US

Info@retail.org.au

1300 368 041

Melbourne

HEAD OFFICE

Level 1, 112 Wellington Parade
East Melbourne VIC 3002

Sydney

Suite 104, 40-48 Atchison Street
St Leonards NSW 2065

Brisbane

28 Wallaroo Circuit
North Lakes QLD 4509

testimonials

Hear what our students Jonathan and Huss had to say about the Diploma of Retail Merchandise Management.

Karen Lurati, facilitator of the course talks about the course in detail, and what are the benefits students obtain from completing this diploma.

“I never knew of the many steps involved in ensuring goods meet the required standards etc. I will be implementing the use of better coding to analyse why goods are being returned to provide better feedback to the relevant stakeholders” 

WHAT PEOPLE SAY

—  Shawna, Buying Group