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1) Max occupancy instore poster


2) General social distancing poster


3) campaign resources


COVID-19 could be with us for some time, so it’s important that businesses have a plan to keep their workforce safe and virus free. Businesses need to develop safe work practices and consider how they can reconfigure their operations to adapt to ongoing restrictions.

We urge all retailers to develop arrangements which will enable them to resume business operations as quickly as possible when the opportunity arises including:

1. Comprehensive plans to prepare so employees and customers know what to expect both in undertaking daily business but also in the event of a COVID-19 related incident or outbreak;


2. Workplace and business models to prevent the spread of COVID-19 which incorporate measures such as physical distancing or barriers and hygiene as appropriate depending on the nature of the business and workplace operations;


3. Plans to respond in the event of an incident involving an infected employee or customer including testing and isolation measures (as well as support for and information flow to employees and their families);

4. Plans and protocols to recover after incidents including cleaning and testing the workplace.



How can I support the flow of credit for my business?

Under the SME Guarantee Scheme, the government will provide a guarantee of 50 per cent to SME lenders for new unsecured loans to be used for working capital. SMEs with a turnover of up to $50 million will be eligible to receive these loans.

The Scheme will commence by early April 2020 and be available for new loans made by participating lenders until 30 September 2020.

Temporary relief for financially distressed businesses

What cashflow assistance I have for my business?

The government is providing up to $100,000 to eligible small and medium-sized businesses, and not‑for-profits (including charities) that employ people, with a minimum payment of $20,000.

The payment will be available from 28 April 2020.

Assistance for severely affected regions and sectors

What support do I get for my business investment?

The government is increasing the instant asset write-off (IAWO) threshold from $30,000 to $150,000 and expanding access to include all businesses with aggregated annual turnover of less than $500 million (up from $50 million) until 30 June 2020.

Supporting Apprentice and Trainees


Identify the risk associated with Coronavirus


  • Monitor expert advice as the coronavirus situation develops (national and local public health authority)

  • Consult with workers regarding potential exposure and the associated risks

  • Consider whether work activities put workers and other people at risk of exposure to coronavirus (COVID-19)

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The ARA has welcomed the establishment of a mandatory retail leasing code of conduct by the Morrison government, which will provide major relief to small and medium-sized retailers suffering due to the impact of Coronavirus.


The Code, which will be enforceable through state and territory legislation, imposes a set of good faith leasing principles for application to commercial tenancies, where the tenant is eligible for the JobKeeper program. Rent reductions for eligible tenants, in the form of rent waivers and deferrals, should be based on the reduction in the tenant’s trade during the COVID-19 pandemic period and a subsequent reasonable recovery period.


Retailers should familiarise themselves with the principles and contact their landlords to negotiate a suitable agreement.

ARA's leasing partner, Lease1, is offering a support package that includes important information, including worksheet templates, zoom Q&A sessions, and recovery webinars, to help you through the pandemic.


Retailers can find out more about the leasing support package here.

Do you have questions about COVID-19 affecting your business?

Phone 1300 368 041  or submit a query here